Privacy Policy

Feltrando Portugal, Filomena da Conceição Dias de Almeida, located at Rua da Fundição, 240; 3700 S. J. Madeira, fiscal number 212997408, is the entity in charge of collecting and handling your data.

If they choose to do so, customers may at any time exercise their right to access, alter, update, correct, delete, limit or transfer their data, as per the EU Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data. The protection, safety and privacy of your personal data is very important to Feltrando Portugal.

How do we gather your data?
We will gather data only if you fill out one of the forms on our site.
What data are gathered?
Collected data are precisely those described in each form. We always request only the minimum data necessary to fulfill your request.

For what purposes do we gather your data?
Data are only gathered for the purposes indicated in the form you filled out, namely sales contracts for our products or sending our newsletter.

How do we secure your data?
All data that we collect are encrypted through an SSL security certificate.
Data are stored on a database used exclusively by Feltrando Portugal. We continually monitor access to our information technology systems to prevent, detect and block any unauthorized use of your personal date.

Do we share your personal data?
Feltrando Portugal never shares its clients' personal data with third parties.

For how long are data kept?
Feltrando Portugal keeps your data only as long as it is required to fulfill your request.
In the case of contact forms, data are deleted after a maximum of 12 months.

How can our customers change their consent or delete their data?
Every one of our customers may delete their account and their personal data through their client area.
To cancel the newsletter subscription, users may remove their e-mail by clicking “Unsubscribe” on any of the e-mails.

You may also mail us your request at any time to feltrando.portugal@gmail.com, and we will immediately reply.